How to Prevent Background Programs from Starting when Booting Your Computer
Cause
Solution
To perform the clean boot, follow the steps for your version of Windows:
For computers running Windows 95
For computers running Windows 98
For computers running Windows ME
For computers running Windows NT or Windows 2000
For computers running Windows XP
For computers running Windows Vista
QUESTION:
Is this safe? Will it make permanent changes to my computer?
ANSWER:
Clean booting is a safe, reversible process, which is also published in the
Microsoft Knowledge Base
. To undo the clean boot, simply reverse the steps. Additional instructions are provided below
as necessary.
QUESTION:
What can I expect when clean booted? Is it the same as
Safe Mode
?
ANSWER:
You can expect the loss of some functionality that was normally provided by background
programs (e.g. Anti-Virus, Firewall, Hotsync, Instant Messengers, etc). In most cases, such
programs can be launched manually if necessary. Occasionally, your display resolution and color
will be degraded, depending on how your video adapter drivers are normally loaded. On the upside,
you can expect a faster boot time.
Safe Mode is more thorough than the clean boot. In Safe Mode, all but the essential drivers
are disabled, which will prevent Laplink connections.
QUESTION:
Why are the steps so complicated for Windows 95, Windows NT 4.0 and Windows 2000?
ANSWER:
These operating systems did not include the
MSconfig
utility, which greatly simplifies the clean boot process.
QUESTION:
Clean booting resolved the issue I was experiencing. What next?
ANSWER:
This means that one or more programs that were previously running in the background were
interfering with Laplink. Hunting down the offending application is beyond the scope of Laplink
support. The best approach is to use the clean boot steps below in a trial and error process of
disabling & re-enabling the programs until you can determine which one is causing the problem.
One useful strategy is called ‘half-stepping', where you disable only half of the applications in
question, and then try duplicating the problem. Depending on the results, you can switch to the
other half of the applications, or further narrow down to half of the first half.
NOTE: Clean booting is a troubleshooting tool, not a resolution.
When identified, any conflicting programs should be completely uninstalled, or at least
disabled whenever you plan to use Laplink. Alternatively, you can resort to the clean boot each
time you wish to use Laplink.
For computers running Windows 98
- From the
Windows Start
menu, click on
Run
.
- Type
MSCONFIG
and click
OK
. This will launch the System Configuration Utility.
NOTE: If the computer is already in
Selective Startup
, you will need to click each of the tabs along the top and write down the items that do
not have check marks in them so that when you go to return to a "normal" startup, you know which
items you want to remain disabled.
- Click to select
Selective Startup
.
- Click to
uncheck
the boxes for any of these you see listed:
Process Config.sys File
,
Process Autoexec.bat File
, and
Load Startup Group items
.
- Click the
Win.ini
tab. Click the
+ next to [windows]
.
- Click to
uncheck
the
Run=
and
Load=
boxes.
- Click
OK
and reboot the computer when prompted
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
For computers running Windows ME
- From the
Windows Start
menu, click on
Run
.
- Type
MSCONFIG
and click
OK
. This will launch the System Configuration Utility.
NOTE: If the computer is already in
Selective Startup
, you will need to click each of the tabs along the top and write down the items that do
not have check marks in them so that when you go to return to a "normal" startup, you know which
items you want to remain disabled.
- Click to select
Selective Startup
.
- Click to
uncheck
the
Load Startup Group items
.
- Click the
Win.ini
tab. Click the
+ next to [windows]
.
- Click to
uncheck
the
Run=
and
Load=
boxes.
- Click
OK
and reboot the computer when prompted
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
For computers running Windows XP
- From the
Windows Start
menu, click on
Run
.
- Type
MSCONFIG
and click
OK
. This will launch the System Configuration Utility.
NOTE: If the computer is already in
Selective Startup
, you will need to click each of the tabs along the top and write down the items that do
not have check marks in them so that when you go to return to a "normal" startup, you know which
items you want to remain disabled.
- Click to select
Selective Startup
.
- Click to
uncheck
the boxes for
Process SYSTEM.INI
,
Process WIN.INI
, and
Load Startup Items
.
Note: You will not be able to clear the
Use Original BOOT.INI
check box.
- Click
OK
and reboot the computer when prompted.
Note: Upon reboot, you will be notified that you have used the ‘System
Configuration Utility’. When it presents itself again, choose cancel.
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
For computers running Windows Vista
- From the
Windows Start
menu, click on
Run
.
NOTE: If the
Run
entry does not show up on your Windows Start menu, hold down the
Windows key (located between the CTRL and ALT keys) and press R
to bring up the Run line.
- Type
MSCONFIG
and click
OK
. This will launch the System Configuration Utility.
NOTE: If the computer is already in
Selective Startup
, you will need to click each of the tabs along the top and write down the items that do
not have check marks in them so that when you go to return to a "normal" startup, you know which
items you want to remain disabled.
- Click to select
Selective Startup
.
- Click to
uncheck
the
Load Startup Items
checkbox.
- Click
OK
and reboot the computer when prompted. Note: Upon reboot, you will be notified that you
have used the ‘System Configuration Utility’. When it presents itself again, choose cancel.
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
There are several places where programs can be placed to start when a Windows
NT or Windows 2000 computer starts. Your computer may not need changes in every area.
The Startup group
For computers running Windows NT or Windows 2000
- Right-click on a blank spot of the desktop and choose
New -> Folder
.
- Type
BACKUP
and press Enter to name the folder
- Right-click the
Windows Start
menu and click
Open
.
- Double-click the
Programs
icon.
- Double-click the
Startup
icon.
- If there are icons present,
drag and drop each icon on the BACKUP folder created above
.
- Close any open windows.
Note: To undo this step, follow Steps 1-3, and then drag the icon(s) from the
BACKUP folder into the Startup window. You can delete the BACKUP folder once you have completed
troubleshooting.
The All Users Startup group
- Right-click on a blank spot of the desktop and choose
New -> Folder
.
- Type
BACKUP-ALL
and press Enter to name the folder
- Right-click the
Windows Start
menu and click
Open All Users
.
- Double-click the
Programs
icon.
- Double-click the
Startup
icon.
- If there are icons present,
drag and drop each icon on the BACKUP-ALL folder created above
.
- Close any open windows.
Note: To undo this step, follow Steps 1-3, and then drag the icon from the
BACKUP-ALL folder into the Startup window. You can delete the BACKUP-ALL folder once you have
completed troubleshooting.
The Registry
- From the
Windows Start
menu, point to
Run
.
- Type
REGEDIT
and click
OK
. This will launch the Registry Editor.
- Click on the
+ next to HKEY_LOCAL_MACHINE
.
- Click on the
+ next to Software
.
- Click on the
+ next to Microsoft
.
- Click on the
+ next to Windows
.
- Click on the
+ next to CurrentVersion
.
- Highlight the
Run
key.
- From the
Registry
menu, click
Export Registry File
.
- In the
Save In
box, use the down arrow to click
Desktop
.
- In the
Export range
section, click
Selected Branch
. Be sure that the path shown is for the Run key.
- Enter any easy-to-remember name for the backup file and click
Save
.
- Right-click the
Run
key and click
Delete
.
- Click
Yes
when prompted to confirm the delete.
- Highlight the
Run Services
key (if present).
- Export and save the
Run Services
key (if present) as explained above, using a different name.
- Right-click the
Run Services
key (if present) and click
Delete
.
- Click
Yes
when prompted to confirm the delete.
- Click on each of the - signs to collapse the open keys and return to the top of the Registry
Editor window.
- Repeat the steps above for the
HKEY_Current_USER
hive as well.
- Close Registry Editor.
- Reboot your computer.
Note: To undo this step, double-click the newly saved backup file on the desktop.
(These files have the extension .REG.) This instantly replaces the items removed from the registry.
Click Yes when prompted to confirm the replacement. You can then safely delete the backup file from
your desktop if you wish.
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
For computers running Windows 95
There are several places where programs can be placed to start when a Windows
95 computer starts. Your computer may not need changes in every area.
The Startup Group
- Right-click on a blank spot of the desktop and choose
New -> Folder
.
- Type
BACKUP
and press Enter to name the folder
- Right-click the
Windows Start
menu and click
Open
.
- Double-click the
Programs
icon.
- Double-click the
Startup
icon.
- If there are icons present,
drag and drop each icon on the BACKUP folder created above
.
- Close any open windows.
Note: To undo this step, follow Steps 1-3, and then drag the icon from the BACKUP
folder into the Startup window. You can delete the BACKUP folder once you have completed
troubleshooting.
Legacy DOS files
- From the
Windows Start
menu, point to
Find
, and click
Files and folders
.
- In the Named box, type
AUTOEXEC.BAT
.
- In the Look in box, choose your
C:\
drive.
- Click
Find Now
.
Note: If you receive a No Results message, click OK and skip to step 7.
-
Right-click the file
in the Search results window and click
Rename
.
- Type
AUTOEXEC.OLD
and press
Enter
- In the Named box, type
CONFIG.SYS
.
- In the Look in box, choose your
C:\
drive.
- Click
Find Now
.
Note: If you receive a No Results message, click OK and skip to the next section
(The WIN.INI) file.
-
Right-click the file
in the Search results window and click
Rename
.
- Type
CONFIG.OLD
and press
Enter
Note: To undo this steps, use these steps to search for AUTOEXEC.OLD and
CONFIG.OLD. Rename the files to AUTOEXEC.BAT and CONFIG.SYS.
The WIN.INI file
- From the
Windows Start
menu, point to
Run
.
- Type
SYSEDIT
and click
OK
.
- From the
Window
menu, click
C:\Windows\Win.ini
.
- Locate the
[Windows] section
at the top of the file.
-
Insert a semicolon
(;) before the Run= line.
- Note: If this line does not exist, skip this step and continue
-
Insert a semicolon
(;) before the Load= line.
- Note: If this line does not exist, skip this step and continue
- Close the System Configuration Editor and click
Yes
when prompted to save
-
Note: To undo this, follow the steps above and
remove
the semicolon (;) from the Run= and Load= lines.
The Registry
- From the
Windows Start
menu, point to
Run
.
- Type
REGEDIT
and click
OK
. This will launch the Registry Editor.
- From the
Registry
menu, click
Export Registry File
.
- In the
Save In
box, use the down arrow to click
Desktop
.
- In the
Export range
section, click
All
.
- Enter
BACKUP
as the name of the file and click
Save
.
- Click on the
+ next to HKEY_LOCAL_MACHINE
.
- Click on the
+ next to Software
.
- Click on the
+ next to Microsoft
.
- Click on the
+ next to Windows
.
- Click on the
+ next to CurrentVersion
.
- Right-click the
Run
folder and click
Delete
.
- Click
Yes
when prompted to confirm the delete.
- Right-click the
Run Services
folder and click
Delete
.
Note: This folder may not be present.
- Click
Yes
when prompted to confirm the delete.
- Close Registry Editor.
- Reboot your computer.
Note: To undo this step, double-click the BACKUP file on the desktop. This
replaces the items removed from the registry. Click Yes when prompted to confirm the replacement.
You can delete the BACKUP icon from your desktop if you wish
- Once the computer is started in clean mode, make sure all firewall, anti-virus, and
anti-spyware applications have been disabled.
Product: Laplink Gold
KB: 252
Last updated: Sep 15, 2008
Keywords:
How To: Windows
Errors: Freeze
Install: First launch
Install: Errors
Cable: USB Network (gold)
Connections: Internet
Connections: Modem
Error Messages: Launch
Connections: Network
Connections: Disconnect
Platforms:
- WinVista
- WinXP
- WinMe
- Win2K
- Win98/SE
- Win98/FE
- WinNT
- Win95
Wildcards (internal use):