ShareDirect Support

Did you know that nearly 90% of support issues are quickly resolved with a simple visit to our FAQs or Knowledge Base?

Please take a moment to review the following articles before contacting Laplink Support.

ShareDirect FAQs

Why am I unable to see the tabs or split window in a ShareDirect folder after upgrading my version of Windows?
FAQ: 315 Product: ShareDirect Date Added: 4-4-2005

How do I delete the “Individuals” group?
FAQ: 233 Product: ShareDirect Date Added: 2-11-2005

How do I remove the ShareDirect icon from my Windows File Manager toolbar?
FAQ: 234 Product: ShareDirect Date Added: 2-11-2005

How do I enable the ShareDirect Instant Message feature?
FAQ: 235 Product: ShareDirect Date Added: 2-11-2005

How do I change the font for my Instant Message window?
FAQ: 236 Product: ShareDirect Date Added: 2-11-2005

More FAQs »

ShareDirect Knowledge Base Articles

During a file transfer I receive the error "The path is too long." and the transfer aborts.
KB: 1051 Product: ShareDirect Date Added: 2004-12-09 09:15:56.527

Setting up a shared folder pair works fine. You are able to access files others have shared, but they are not able to access files you have shared
KB: 1061 Product: ShareDirect Date Added: 2005-03-24

More Knowledge Base Articles »

Quick Start Guides

ShareDirect Quick Start Guide (870 KB PDF)

EULAs

ShareDirect End User License Agreement (61 KB PDF)

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