PCsync Support

Did you know that nearly 90% of support issues are quickly resolved with a simple visit to our FAQs or Knowledge Base?

Please take a moment to review the following articles before contacting Laplink Support.

PCsync FAQs

Making a connection via Network or Laplink Ethernet cable in PCsync 6, the source PC does not see or cannot connect to the Mac Host computer. What do I need to do to resolve this connection issue?
FAQ: 395 Product: PCsync Date Added: 3-24-2010

How do I uninstall Laplink PCsync 5.x?
FAQ: 389 Product: PCsync Date Added: 10-14-2008

How do I upgrade to the newest version of PCsync5.x?
FAQ: 381 Product: PCsync Date Added: 5-31-2007

How do I establish a Laplink PCsync 5 or FileMover 5 connection using the Easy Transfer Cable (Belkin or Laplink)?
FAQ: 375 Product: PCsync Date Added: 2-9-2007


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PCsync Knowledge Base Articles

USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
KB: 1058 Product: PCsync Date Added: 2007-04-18

Copying Email Data to a New Computer using Laplink software
KB: 299 Product: PCsync Date Added: 2008-07-02

Troubleshooting connection problems using the Laplink Easy Transfer Cable
KB: 1070 Product: PCsync Date Added: 2008-04-17

Copying Email Data to a New Computer using Laplink software
KB: 633 Product: PCsync Date Added: 2007-10-15

Windows does not properly load the USB driver and you cannot update it to work correctly.
KB: 1054 Product: Cables Date Added: 2007-06-29


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